GIFT CARDS
- Select the amount of the Gift Card you wish to give
- Enter your details and the recipient's email address
- Enter your personalized message
- Add to cart and complete your order
- The recipient will receive his voucher by e-mail (whenever you want)
- You can also receive the Gift Card at your home and deliver it to the recipient
- Contact our customer service on WhatsApp 3884231733 if you have any doubts or questions.
- Add the products you wish to purchase to your cart
- On the cart page or before concluding the order, enter the code you received by e-mail in the "Gift card number" field
- Make your purchase. If the amount of the Gift Certificate does not fully cover the total order, the difference must be paid by credit card, Paypal, cash on delivery.
- You can check the balance of your Gift Card on your account page in the Gift Card section, or on the cart page
- Your Gift Voucher can be used in multiple solutions
- No more than one Gift Card can be used per order.
- The Gift Voucher is valid for 12 months from the date of issue. The Gift Voucher cannot be reloaded, resold or converted into cash. The remaining balance of a Gift Card cannot be transferred to another Gift Card.
- Risk of loss and title to a Gift Card pass to the purchaser upon electronic transmission of the Gift Card to the intended recipient. We are not responsible for any loss, theft, destruction or unauthorized use of the Gift Card.
Brand: OVERGROUND
cost - 70
SHIPMENTS
Enjoy free shipping on orders over €100.
FAST SHIPPING
Your order will be at your home within 24 hours, while for the islands and Calabria, delivery will take place within 48 hours.
INPOST collection is only available for orders under €100. For these orders, the estimated waiting time is 3-4 business days, but you can conveniently collect your order at the collection point.
ORDERS START
If you order before 3:00 PM, your package will be shipped the same day.
Couriers deliver on weekdays and only rarely on weekends.
DELIVERY METHODS AVAILABLE
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Home delivery: receive your package comfortably at your home.
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InPost Locker: Choose a locker near you and collect your package whenever you want, without waiting.
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In-store pickup: You can select our store as your pickup option at checkout.
TRACKING
By logging into your Overground account, you can monitor the status of your order and track the location of your package.
The tracking link is usually active by the evening of the same day.
You will also receive a message from the courier (or InPost) with the delivery or collection details, including the estimated time slot.
ALL PAYMENT METHODS ARE AVAILABLE ON THE CHECKOUT PAGE
Payment Security
OVERGROUND guarantees maximum security for all transactions. Personal information is processed using SSL/TLS certificates, ensuring encrypted communication.
Credit and Debit Card
Shop securely at overgroundstore.com. All requested information is handled directly by the credit card issuers and encrypted to prevent third-party access.
PayPal
Quick and easy! Your security is our priority. With the help of our partner PayPal, you can shop worry-free, with complete security and peace of mind.
Prepaid Card or Postepay
We accept prepaid cards, including Postepay, through Mastercard and Visa.
Mark
Order now and pay conveniently on delivery
Pay in installments with Klarna
Split your payment into 3 interest-free installments with Klarna. It only takes a few minutes.
Bank transfer
You can pay by bank transfer. During checkout, you'll find the IBAN and the account holder. Your package will be shipped once the transfer has been received.
For assistance and support, we're always here to help. Contact us by email at info@overgroundstore.com or WhatsApp us at 3884231733.
Overground is committed to ensuring maximum customer satisfaction. If you encounter any problems with your order, you can return one or more items purchased within 7 working days from the date of receipt of the order and request an electronic voucher or a financial refund (the refund will be made in the same way as the payment was made or by bank transfer in case of payment on delivery).
The return of products purchased on Overground is at the customer's expense. The cost of the return ticket is €10.00 for national shipments.
Easy Return Procedure
- Product Condition: Please check that the products are in the same condition as when received, with the original tags and packaging.
- Contact Customer Service: To start the return process, contact our customer service on WhatsApp at 3884231733 and provide the details relating to your order.
- Refund Choice: Decide whether you want a refund or a coupon code that can be used directly on our website.
- Return Label: After completing the return process, our team will provide you with return instructions and shipping address.
Refund Methods and Times
The refund will be made within 5 working days of receiving the return at our warehouse and after the relevant checks.
Overground store Via Garibaldi, 5 - 59100 Prato
For more information, contact us at info@overgroundstore.com .
COMPLETE THE LOOK
Free delivery
Above €70
Secure payments
By credit card, PayPal or bank transfer
Pay in 3 installments
Interest free with Klarna
