You can request a return or exchange within 7 days of delivery.
Return/Exchange Shipping
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Ship the package yourself: you can use a courier of your choice. We'll cover the cost of shipping (return or exchange).
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Want home pickup? We can arrange it. Cost: €10.00 (Italy). Shipping on the new item is free .
Conditions
Items intact, unused, with tags and original packaging .
How to apply
WhatsApp us at 3884231733 , including your name, order number , and whether you'd like a return or exchange . You'll receive instructions and a shipping address right away.
Refunds
After receiving and verifying the return, refund will be issued within 5 working days .
Cash on delivery → refund via bank transfer.
Address
Overground Store – Via Garibaldi 5, 59100 Prato
Support: info@overgroundstore.com