SHIPPING:

Enjoy free shipping on orders over €70.

FAST DELIVERY:

Your order will be at your home within 24 hours, while for the Islands and Calabria delivery will take place within 48 hours

ORDER DEPARTURE:

If you order before 3:00 pm your package will leave the same day.

Couriers deliver during the week and rarely on weekends.

ALL PAYMENT METHODS ARE AVAILABLE ON THE CHECKOUT PAGE

 

Payment Security

OVERGROUND guarantees maximum security for all transactions. Personal information is processed using SSL/TLS certificates, ensuring encrypted communication.

Credit and Debit Card

Shop in complete safety on overgroundstore.com. All requested data is managed directly by the credit card issuers, and encrypted to prevent access by third parties.

PayPal

Easy and fast! Your safety is our priority. With the help of our partner PayPal, you can buy without worries, in complete safety and serenity.

Prepaid Card or Postepay
We accept payments with prepaid cards, including Postepay, thanks to the Mastercard and Visa circuits.

Mark

Prefer to pay on delivery? No problem! With our cash on delivery service, you can manage your orders the way you want.

Pay in installments with Klarna
Split your payment into 3 interest-free installments with Klarna. It only takes a few minutes.

Bank transfer

You can pay by bank transfer. During checkout, you will find the IBAN and the title. The package will be shipped once the transfer is received.

For assistance and support, we are always at your disposal. Contact us via email at info@overgroundstore.com or on WhatsApp at 3884231733.

Overground is committed to ensuring maximum customer satisfaction. If you encounter any problems with your order, you can return one or more items purchased within 7 working days from the date of receipt of the order and request an electronic voucher or a financial refund (the refund will be made in the same way as the payment was made or by bank transfer in case of payment on delivery).

The return of products purchased on Overground is at the customer's expense. The cost of the return ticket is €10.00 for national shipments.

Easy Return Procedure

1. Product Condition: Please check that the products are in the same condition as when received, with the original tags and packaging.
2. Contact Customer Service: To start the return process, contact our customer service on WhatsApp at 3884231733 and provide the details relating to your order.
3. Refund Choice: Decide whether you want a refund or a coupon code that can be used directly on our website.
4. Return Label: After completing the return process, our team will provide you with return instructions and shipping address.

Refund Methods and Times

The refund will be made within 5 working days of receiving the return at our warehouse and after the relevant checks.

Overground store Via Garibaldi, 5 - 59100 Prato

For more information, contact us at info@overgroundstore.com .