• Select the amount of the Gift Card you wish to give
• Enter your details and the recipient's email address
• Enter your personalized message
• Add to cart and complete your order
• The recipient will receive his voucher by e-mail (whenever you want)
• You can also receive the Gift Card at your home and deliver it to the recipient
• Contact our customer service on WhatsApp 3884231733 if you have any doubts or questions.

• Add the products you wish to purchase to your cart
• On the cart page or before concluding the order, enter the code you received by e-mail in the "Gift card number" field
• Make your purchase. If the amount of the Gift Certificate does not fully cover the total order, the difference must be paid by credit card, Paypal, cash on delivery.
• You can check the balance of your Gift Card on your account page in the Gift Card section, or on the cart page
• Your Gift Voucher can be used in multiple solutions

1. No more than one Gift Card can be used per order.
2. The Gift Voucher is valid for 12 months from the date of issue. The Gift Voucher cannot be reloaded, resold or converted into cash. The remaining balance of a Gift Card cannot be transferred to another Gift Card.
3. Risk of loss and title to a Gift Card pass to the purchaser upon electronic transmission of the Gift Card to the intended recipient. We are not responsible for any loss, theft, destruction or unauthorized use of the Gift Card.

Brand: OVERGROUND

You can request a return or exchange within 7 days of delivery.

Return/Exchange Shipping

• Ship the package yourself: you can use a courier of your choice. We'll cover the cost of shipping (return or exchange).

• Want home pickup? We can arrange it. Cost: €10.00 (Italy). Shipping on the new item is free .

Conditions
Items intact, unused, with tags and original packaging .

How to apply
WhatsApp us at 3884231733 , including your name, order number , and whether you'd like a return or exchange . You'll receive instructions and a shipping address right away.

Refunds
After receiving and verifying the return, refund will be issued within 5 working days .
Cash on delivery → refund via bank transfer.

Address
Overground Store – Via Garibaldi 5, 59100 Prato
Support: info@overgroundstore.com

Free shipping on orders over €100 .

Delivery times

• 24 hours in most of Italy

• 48 hours for the Islands and Calabria

Orders leaving

• Orders before 3pm → same-day shipping

• Deliveries made on weekdays (weekends only in exceptional cases)

Delivery methods

• Home delivery

• In-store pickup (selectable at checkout)

Tracking

The courier will send you the tracking link the same evening as shipment.
On the morning of delivery you will receive a message with the estimated time slot .

ALL PAYMENT METHODS ARE AVAILABLE ON THE CHECKOUT PAGE

Payment Security

OVERGROUND guarantees maximum security for all transactions. Personal information is processed using SSL/TLS certificates, ensuring encrypted communication.

Credit and Debit Card

Shop securely at overgroundstore.com. All requested information is handled directly by the credit card issuers and encrypted to prevent third-party access.

PayPal

Quick and easy! Your security is our priority. With the help of our partner PayPal, you can shop worry-free, with complete security and peace of mind.

Prepaid Card or Postepay
We accept prepaid cards, including Postepay, through Mastercard and Visa.

Mark

Order now and pay conveniently on delivery

Pay in installments with Klarna
Split your payment into 3 interest-free installments with Klarna. It only takes a few minutes.

Bank transfer

You can pay by bank transfer. During checkout, you'll find the IBAN and the account holder. Your package will be shipped once the transfer has been received.

For assistance and support, we're always here to help. Contact us by email at info@overgroundstore.com or WhatsApp us at 3884231733.